FAQ

🌼 Product Information

What types of plants do you specialize in?

We specialize in a delightful variety of garden plants that bring joy and beauty to your outdoor space. Our collection includes cottage garden plants, drought-tolerant succulents and cacti, butterfly-attracting plants like Milkweed and Coneflower, deer-resistant varieties, and seasonal flower bulbs including Daffodils and Crocus.

Are your plants suitable for full sun environments?

Yes! We offer a dedicated selection of full sun plants that thrive in sunny conditions, including many of our succulents, Echinacea, Coreopsis, and other drought-tolerant varieties perfect for sunny gardens.

Do you offer plants for desert landscaping?

Absolutely! Our cacti, succulents, and other drought-resistant plants like Eriogonum (sulphur buckwheat) are excellent choices for desert landscaping and water-wise gardens.

📦 Shipping & Delivery

What shipping methods do you offer?

We offer two convenient shipping options:
– Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
– Free Shipping: For orders over $50 via EMS (15-25 days after dispatch)

How long does order processing take?

We process all orders within 1-2 business days. You’ll receive a confirmation email with tracking details once your order is dispatched.

Do you ship internationally?

Yes, we ship globally! However, we’re currently unable to deliver to some parts of Asia and remote regions due to logistical constraints. Please contact us if you have questions about delivery to your specific area.

How are plants packaged for shipping?

We carefully pack each plant using sustainable materials to ensure they arrive safely and in perfect condition. From delicate flower bulbs to hardy perennials, we take great care in protecting your green friends during transit.

💳 Payments & Accounts

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.

Do I need to create an account to place an order?

While you can check out as a guest, creating an account allows you to track orders, save your preferences, and enjoy a faster shopping experience in the future.

🔄 Returns & Refunds

What is your return policy?

Your satisfaction is our priority. If you’re not completely happy with your purchase, you may return it within 15 days of receipt. Please contact us at [email protected] to initiate a return.

What if my plants arrive damaged?

We take great care in packaging, but if your plants arrive damaged, please contact us immediately with photos of the damaged items. We’ll work with you to resolve the issue promptly, either through replacement or refund.

🌱 Gardening Support

Do you provide gardening advice?

While we focus on providing healthy plants, we’re happy to share basic care instructions for your purchases. For specific gardening advice, we recommend consulting local gardening resources that understand your specific climate and soil conditions.

When is the best time to plant bulbs?

Our spring-flowering bulbs like Daffodils and Crocus are typically planted in fall, while summer-flowering bulbs can be planted in spring. Specific planting times may vary based on your climate zone.